CARE + REPAIRS
We recommend that you care for your mala jewelry in the following ways:
- Swimming, showering, sleeping with, or working out with your mala on should be completely avoided. Water especially will cause the thread of your mala to break down, as it is made of 100% pure silk.
- Precious metals & porous gemstones should not be treated with ammonia, chlorine, or other harsh chemical solvents found in cleaners, perfumes & lotions.
- Polish your mala beads with a 100% cotton cloth or special jewelry cleaning cloth only.
- Keep your mala beads stored in the muslin pouch we supplied you with to prevent oxidation and tarnishing.
- Hand-made mala beads are unique, precious, sacred and fragile. Please wear them with the utmost care.
Regardless how well our jewelry is constructed, we understand that things happen. If your mala breaks within 60 days of placing your order, we will restring it at no additional charge to you. Please note that the natural variances in the gemstones is not considered a manufacturing fault.
*You must contact us with in 60 days of receiving your mala should you wish to have it restrung at no charge. Your mala should be sent back in a protected/bubble wrapped package - not in a standard letter envelope - to avoid further breakage. Please include all beads/components in your package, along with your order number, for fast + efficient processing. Allow up to two weeks for your repair. Once your mala has been repaired, we will ship your mala back to you free of charge.
Damage beyond 60 days is usually due to external forces and is not a reflection of Malas In Bloom craftsmanship. Please note, Malas In Bloom does not encourage swimming, showering, sleeping with, or working out with your mala on. Water especially will cause the thread of your mala to break down, as it is made of 100% pure silk. Please do not let children tug on your jewelry. If your item breaks from being tugged on, has caught on something or any other physical damage, that is not a reflection of Malas In Bloom. Do not hang your mala, but instead store it in the soft pouch we have provided you with.
If your mala breaks after 60 days :
Click here to proceed with restringing your mala.